FAQ's

Frequently Asked Questions

1. What is Street Wear Co?

Street Wear Co is a premier destination for high-quality urban fashion. We specialize in offering the latest trends in streetwear, including exclusive drops and timeless classics, crafted with the best materials for style and durability.

2. How do I place an order?

Placing an order is easy! Simply browse our collections, add your favorite items to the cart, and proceed to checkout. Follow the prompts to complete your purchase. If you need assistance, our customer service team is here to help.

3. Do you offer free shipping?

Yes, we offer free shipping on all orders. We strive to ensure your products are delivered swiftly and securely to your doorstep. For more details, please visit our Shipping Information page.

4. What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you’re not happy, you can return your items within 7 days for a full refund or exchange. Items must be in their original condition. For more information, check our Returns Policy page.

5. Can I change or cancel my order after it has been placed?

If you need to change or cancel your order, please contact our customer service team as soon as possible. Once the order has been processed and shipped, we may not be able to make changes. However, you can always return the items following our return policy.

6. What if I receive a damaged or defective item?

If you receive a damaged or defective item, please contact our customer service team immediately. We will assist you in resolving the issue, whether it’s through a replacement or a refund.

7. How can I track my order?

Once your order is shipped, you will receive a confirmation email with a tracking number. Use this number on our website or the carrier’s website to track your order in real-time.

8. How do I know what size to order?

We provide a detailed size guide on each product page to help you choose the right fit. If you’re unsure, our customer service team is available to assist you with any sizing questions.

9. What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, MasterCard, American Express), UPI, Cash on Delivery, and other secure payment options. All transactions are encrypted for your safety.

10. How often do you release new collections?

We release new collections regularly to keep up with the latest trends in streetwear. Sign up for our newsletter or follow us on social media to stay updated on our latest drops and exclusive releases.

11. How do I care for my streetwear?

To keep your streetwear looking fresh, follow the care instructions provided on the garment labels. Generally, we recommend washing in cold water, using mild detergent, and avoiding bleach. Hang or lay flat to dry to maintain the quality and fit.

12. How do I sign up for your newsletter?

You can sign up for our newsletter by entering your email address in the subscription box located at the bottom of our website. By subscribing, you’ll receive updates on new arrivals, special offers, and exclusive content.

13. Can I leave a review for the products I purchased?

Yes, we encourage our customers to leave reviews for the products they’ve purchased. Your feedback helps us improve our products and services. To leave a review, go to the product page and click on the "Write a Review" button.

14. Do you offer wholesale or bulk purchase options?

Yes, we offer wholesale and bulk purchase options for businesses and organizations. Please contact our sales team at support.info@streetwearco.in for more information and to discuss your specific needs.

15. How can I contact customer service?

You can reach our customer service team via email at support.info@streetwearco.in or Whatsapp: +91 9148514993. We aim to respond to all inquiries within 24 hours.

16. Do you collaborate with influencers or brands?

Yes, we are open to collaborations with influencers and brands that align with our values and aesthetics. If you’re interested in partnering with us, please reach out to our marketing team at gaurav@streetwearco.in.